We have the flexibility to work remotely 1 day a week, however most of this position will be in the office during typical business hours.
ABOUT US
We are growing our team and adding an Operations Manager to lead and develop our Warehouse and Operations Specialists. Our company is a fast-growing multi-national company. We are looking for someone who is detailed oriented while having a ‘get it done now’ attitude, developing and following processes and problem-solving where the answer is not necessarily apparent. Experience with ERP software, logistics, and supply chain is necessary. High bonus potential based on results. Key deliverables are listed below:
- KPI goals such as on-time shipments, customer inquiries, A/R, inventory variances, etc.
- Maintaining warehouse stock levels that match our business needs.
- Develop skills of the Operations & Warehouse staff
- Timely responses to the needs of our internal customers
- Be an ambassador of The Christy Way
POSITION DETAILS
Manager of Operations
- Accountability for the performance of the Department.
- Accountability for the performance of our domestic and international Distribution Warehouses.
- Develop processes that eliminate waste.
- Work with our Accounting Department to resolve issues.
- Help Operations Specialists solve problems.
Customer Order Fulfillment:
- Establish new customer records in our database, including credit reviews.
- Enter orders into unique order processing software.
- Approve payment invoices from product vendors.
- Arrange with Accounts Payable for appropriate pre-payments on purchase orders, if required by the vendor.
- Issue customer order acknowledgments.
- Make sure the order is delivered on time.
- Issue invoices upon shipment.
- Assist in collections for past-due invoices.
- Issue product return authorizations and subsequent credit memos.
Logistics:
- Completely manage and execute complex customer orders.
- Arrange shipment of goods with an identified set of carriers.
- Approve payment invoices from carriers, brokers, and forwarders.
- Understand the complexities of international shipping INCOTERMS
- Issue Certificates of Origin, Certificates of Analysis, or Canadian Customs invoices if required.
End of Month Responsibilities:
- Track the repacking of products and update inventory statements accordingly.
- Track and approve vendor invoices.
- Reconcile inventory records.
- Prepare month-end inventory reconciliations for off-site warehouses.
EDUCATION & EXPERIENCE
- Previous employee management required.
- ERP based purchasing, order processing, MRP, and CRM software (Salesforce).
- Bachelor’s Degree, Professional Certificate, or equivalent experience required.
- Must be an accomplished writer in English. Additional language skills (Spanish, Mandarin, etc.) a plus
- Must have excellent interpersonal communication skills.
- Experience in order fulfillment preferred.
- Experience and understanding of shipping and logistics procedures (3PL).
Qualities & Attributes:
- Must demonstrate critical thinking and analytical decision-making, with attention to detail and accuracy with a sense of urgency.
- Proactive attitude, a growth mindset, and a willingness to take ownership of tasks.
- Adaptable, resilience, and a customer-centric mindset
- Must be a self-starter who can work with minimal supervision or intervention.
- Natural curiosity, a passion for continuous improvement, and a genuine enthusiasm for our industry.
*Before formal hire, you will be required to complete the following examinations and screens, which will be performed at the Company’s expense: Criminal background check.
Drug use screen._
WHY JOIN US
- Strong starting pay.
- Outstanding, affordable benefits package including medical, dental, 401k, paid time off, and educational assistance for employees and dependents.
- Opportunity to gain experience and make an impact.
- Excellent culture and leadership that values every employee.
Christy Industrial Holdings is an Equal Opportunity Employer.
To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join our Christy Companies. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful within our business. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.